At PHMinox, we take the utmost care to ensure that all of our orders are properly inspected, packed, and sealed to prevent any issues. In the rare event that you receive a damaged, defective, or incorrect item, please report it to us through our official support channels (Email: [Insert PHMinox Email]<\/strong> or via our direct social media channels) within 7 days of receiving your delivery.<\/p>\n\n\n\n Exchanges or refunds cannot be processed without prior notification and approval through these channels.<\/p>\n\n\n\n In compliance with the Consumer Act of the Philippines (R.A. 7394), we do not enforce a blanket \u201cNo Return, No Exchange\u201d policy for items with factory defects, damage, or fulfillment errors.<\/p>\n\n\n\n Because we supply topical personal care products, hygiene and safety are our top priorities.<\/p>\n\n\n\n Exchanges are strictly permitted under the following scenarios:<\/p>\n\n\n\n Change of Mind Policy: We do not accept returns, refunds, or exchanges due to a change of mind once an order has been successfully dispatched or delivered.<\/p>\n\n\n\n You will be responsible for paying for your own shipping costs for returning your item unless the return is due to our error (e.g., damaged in transit or incorrect item sent). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n If you are returning items, you may consider using a trackable shipping service. We don\u2019t guarantee that we will receive your returned item.<\/p>\n\n\n\n Contact us at [admin@phminox.com] for questions related to refunds and returns.<\/p>\n\n\n\n Do you want to add a section detailing how refunds are processed (e.g., back to original payment method vs. GCash), or does this cover everything you need?<\/p>\n\n\n\n <\/p>\n","protected":false},"excerpt":{"rendered":" Overview At PHMinox, we take the utmost care to ensure that all of our orders are properly inspected, packed, and sealed to prevent any issues. In the rare event that you receive a damaged, defective, or incorrect item, please report it to us through our official support channels (Email: [Insert PHMinox Email] or via our […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-34","page","type-page","status-publish","hentry"],"yoast_head":"\nEligibility & Conditions<\/h2>\n\n\n\n
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Exchanges<\/h2>\n\n\n\n
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Exchange Procedure<\/h2>\n\n\n\n
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Fulfillment of Replacement<\/h2>\n\n\n\n
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Shipping Returns<\/h2>\n\n\n\n
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Need help?<\/h2>\n\n\n\n